Hi everyone !
Here we are to inform you of the progress of current and future deliveries of your various HQS and HQS + by Tsume statues!
Some of our customers are questing update about the delivery times of their orders and we wish to keep you informed via our blog! The summary table of deliveries of all statues is up to date, for a better following up on deliveries! (See table below)
Why do we have delays ? What will happen in this case?
Our table allows you to to see where you order is standing over an estimate period of time.
In order to understand the reasons of delays , or simply inform you about the respect of deadlines, a production point will be updated very regularly on our blog, for each of our statues in production and / or delivery.
As you already know, the quality control is a crucial step and that we hold dear to our heart, being in the constant improvement of our collection statues! Because we want to make the unboxing of your parcel an exceptional moment just as much as when you unwrap the content! Our goal is to grant satisfaction and be up to the expectations of all our customers !
Moreover, know that the activity has already picked up on the hats wheels, as you can see above.
To thank you for your trust , we are currently working on a compensation system in case of missed delivery times, this system will be communicated in a near future !
We also remind those who do not want to lose a crumb of it to follow us on social networks! We will publish very soon new unboxing videos to accompany each of your collection statues!
See you soon for the next update!
Green = on time Orange = is being delivered Red = late
Private customers Deliveries Table
Professionals Deliveries Table