A product available on order and in stock (e.g., figurines xtra) is available within 30 days after purchase.
Once the product is sent, you will be notified by email.
The estimated delivery period of the product appears on the product sheet.
Please note that the delivery time is an estimate and may vary depending on the situation.
In order to stay up to date on the progress of the production and shipping of your pre-ordered statue on our site, you can consult the latest Point Prod articles published on the Blog.
Statues are shipped in order of pre-order, waves, and territories. Once ready to be sent to you, you will receive an email confirming the address and once sent, a follow-up email.
If you ordered from a reseller, please contact them directly.
At the time of the address confirmation
When you receive your Address Confirmation email before shipment, you will be able to select the desired carrier and an estimated delivery time will be displayed.
If you move before shipping, this email will allow you to indicate your new delivery address, in your name.