Prices displayed do not include VAT
The display of VAT has changed on our website Tsume-art. By now, the prices are indicated excluding VAT on the product sheets. The tax, relating to the country of receipt, will be added to the amount of the product before payment, once the item has been inserted into the shopping cart and the delivery address entered. When purchasing, you will therefore see the final price of the product, including VAT.
According to new EU customs regulations, in exceptional cases, you may be required to pay VAT upon receipt of your order, under the laws of your country. In this case, please contact our support service in order to obtain a refund of the amount paid as VAT.
*By validating your registration(inscription) you accept without reserve General terms of sale and politics(policy) of confidentiality of the site.
*This information is mainly treated to create and manage your account, manage your orders and their follow-up, personalize your services, the prevention of the fraud and statistical analyses as well as for purposes of marketing and targeted advertising (customer knowledge, sending of electronic communications and advertising profiling by combination of data).
*They can be used for the realization of statistical analyses.
*According to Data protection acts of January 6th, 1978, you benefit from a right of access, rectification and opposition to the data concerning you that you can practice via our support.
Speed and quality of service
You will not need to enter your information with each order (billing address, delivery address, etc.). By logging in to your user account from this page or from the home page of this site, you will be able to modify the information about you, your password, and so on.
Online order tracking
You have the possibility to follow in real time the evolution of your orders by connecting to your account Tsume Art. This will let you know when your order has been shipped, whether it is waiting for re-storage, and so on. No worries or endless wait: at each step, the status of the various items purchased is modified and allows you to have a very precise tracking of the evolution of your order.
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